Trexa uses AI to answer |
so your team can focus on what matters.
If you're spending hours answering the same questions over and over, you're not alone.
A complete post-purchase experience that turns support into a competitive advantage.
Our AI understands your policies and answers customer questions instantly, accurately, and in your brand voice.
A beautiful, customizable order tracking page that keeps customers on your site instead of carrier pages.
AI automatically creates and updates FAQs from your store policies, keeping answers always accurate.
See exactly how many tickets you're deflecting, what customers are asking, and where they need help.
When customers do need human help, your team gets AI-drafted replies and full context to respond faster.
Ready-to-use email templates that link customers to your tracking page instead of generic carrier sites.
No coding required. Just install, customize, and let AI handle the rest.
One-click install from the Shopify App Store. We automatically sync your orders and policies.
Add your logo, colors, and tone of voice. The tracking page becomes an extension of your store.
AI starts answering questions immediately. Monitor deflection rates in your dashboard.
See how stores like yours are saving time and delighting customers.
"We used to spend 3 hours a day on 'where is my order' emails. Now our AI handles 80% of them, and our customers actually prefer the instant answers."
"The branded tracking page is a game-changer. Customers used to call us because carrier sites were confusing. Now they get beautiful, clear updates on our site."
"As a small team, we couldn't afford to hire more support staff. Trexa gave us enterprise-level support capabilities at a fraction of the cost."
Join hundreds of Shopify stores that are saving time, reducing tickets, and making customers happier with Trexa.